Welcome to Aora...Date :     Time :
 
  1. BEFORE SALES
    1. How can I find a product what I want ?
    2. How am I shopping ?
    3. How can I check my order ?
    4. How can I know to my order get in process ?
    5. İs that products has a guarantee and how long time that guarantee is continue ?

  2. PAYMENT
    1. Your Prices are including Tax or not ?
    2. What is the payment options ?
    3. If I entered a wrong credit card number or expired date what happens ?
    4. Your system said that your credit card is invalid what I have to do ?
    5. What is CVV Number ?

  3. DELIVERY
    1. What is delivery options ?
    2. Do my invoice address different than my normal address ?
    3. How much I have to pay to Kargo ?
    4. May I buy from outside of Turkey ?
    5. How can I take my order if I wont be in my address when Kargo came to me ?
    6. How many times it takes to my orders comes to me ?
    7. My order has a problem when it came to me, What I have to do ?
    8. When my order dont come to me What I have to do ?

  4. AFTER SALES
    1. I want to give back my order, What I have to do ?
    2. How Give back procedure is working ?
    3. My order came to me out of order what I have to do ?
    4. My product is wrong what I have to do ?

  5. GENERAL
    1. What is your working days and hours ?

  6. WEBSITE & KATALOG & LOGO & POSTER & SPECIAL DESIGN
    1. Can I pay with my credit card ?
    2. How can I take a help when I have a problem after my website designed ?
    3. How can I solve my update request in my website ?
    4. How long time can I take a help from your company ?
    5. I want to change my Company Identity, what I have to do ?